Auto Aftermarket Webinars


On-Demand Webinars
5 Ways Your Parts Warehouse Software Could Be Costing You Serious Money
Sponsored by Epicor
Date: January 19, 2023

In this webinar, we will highlight five leading signs that it’s time to invest in a modern warehouse management solution (WMS). You’ll also hear first-hand accounts of distributors who have transformed their warehouse operations with the help of powerful, affordable new WMS technology.

File for the Employee Retention Credit Before It’s Too Late
Sponsored by Stenson Tamaddon
Date: December 14, 2022

Not sure if your business qualifies for the Employee Retention Credit (ERC)? If you made personnel adjustments due to issues with supply chain, capacity, project delays, or other COVID-related challenges, you could be eligible to receive up to $26,000 per qualifying employee through the ERC. Filing for this tax credit is only available for a limited time, so businesses need to act now to claim these funds.

Questions answered in this webinar:

  • What is the ERC?
  • Are businesses that received PPP loans still eligible for ERC funds?
  • What qualifies a business to claim the ERC?
  • How do you file for the ERC?
  • What is the deadline to apply for this credit?
Alleviating Supply Chain Challenges Through Protective Packaging
Sponsored by Mitsubishi Gas Chemical America, Inc.
Date: October 20, 2022

With supply chain challenges continuing worldwide, professionals across the automotive aftermarket space are struggling to meet increased demand and deliver high-quality products to their customers. Additionally, with labor shortages, supply delays, and manufacturing shutdowns adding further pressure to the just-in-time model of manufacturing, companies are on the hunt for practical solutions. Now more than ever, protecting critical components from rust and oxidation is paramount, especially as shipping delays can leave these items in unstable environments for months on end.

Join Sean Hael, General Manager at Mitsubishi Gas Chemical America, to explore how new packaging solutions can prevent automotive parts from oxygen and moisture-based degradation and enable companies to safely ship or store them long-term. Learn how companies can safeguard their critical components and free up space on their line to manufacture next-generation automotive parts.

Key takeaways will include:
• Implications of oxygen and moisture damage on sensitive automotive parts
• Protective measures for critical components to ensure quality and efficacy long term
• Advantages of working with suppliers employing bulk manufacturing methods vs. just-in-time manufacturing processes
• Sustainability benefits of cutting down on product waste by adopting new manufacturing processes that reduce energy consumption and promote innovation in R&D

How to Beat Supply Chain Issues and Cost Increases with Better Small Area Repairs
Sponsored by U-POL
Date: October 13, 2022

Due to recent supply chain issues, our industry has shifted away from more commonly replacing damaged parts to repairing them. Rising material costs and shortages of parts and qualified technicians continue to pose challenges on collision repairers. Processes that streamline workflow, reduce complexity, and free up personnel are critical to a successful operation, and many of these objectives can be achieved without sacrificing quality.

This 45-minute webinar will highlight how high-performance professional aerosols are tools that not only help save time and money, but also free up booth space while adhering to regulatory requirements. Join us to learn how to integrate aerosols into your shop’s SMART (Small Area Repair Technique) repair process, helping you to return vehicles to customers more quickly and profitably.

Key Objectives:

  • Learn how shops are using today's new generation of aerosols to:
    • Improve throughput
    • Free up resources
    • Drive more profits
Building a Profitable Parts eCommerce Business is Easier Than You Think
Sponsored by Epicor
Date: September 21, 2022

During this free webinar, our presenters will show you how to easily establish and operate a profitable online business. You'll learn how you can launch your store through your own website, or how you can create custom branded eStores on and eBay Motors.

Discover the potential and chart your path to a thriving online business by attending this fascinating webinar!

• Meet jobbers just like you who are growing their online sales every day
• Learn how to seamlessly integrate eCommerce into your daily processes
• Prepare an eStore budget and launch plan that meets your needs

Underhood: Stop/Start System Diagnostics
Sponsored by AAPEX
Date: September 19, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

A stop/start system can improve fuel economy by five to seven percent and lower emissions. For stop/start functions to work, five vehicle systems must work in unison for smooth operation. During this webinar we will cover how to cure issues with stop/start systems, including stop/start system deactivation, replacement batteries, HVAC complaints, transmission harsh shifts, and brake pedal issues.

Navigating the Rapids Ahead
Sponsored by AAPEX
Date: September 07, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

The typical repair shop is busier than ever – but what happens when the going gets rough? Many of today’s shop owners have never experienced a significant economic downturn. Has your shop prepared to weather any storms that are on the horizon, or have you just been keeping up with current demands? During this webinar you’ll hear real shops share a “just in case” safety briefing.

Smooth Roads Ahead: Making Wheel Bearing Jobs Work for Your Shop
Sponsored by BCA Bearings by NTN
Date: August 04, 2022

Wheel bearings are safety-critical components which feature precision engineering, robust construction, and a long service life. However, all wheel bearings will eventually need to be replaced. Wheel bearing or hub assembly replacement can present a number of challenges to technicians. This could be due in part to bearing design, construction, corrosion buildup, and/or replacement parts selection.

During this 45-minute webinar we will discuss:

  • The importance of wheel bearings to the overall vehicle
  • The impact of extreme usage, environments on wheel bearings
  • Common customer concerns, and how to correctly diagnose the cause of the symptom the first time
  • How to select the right replacement part for the job. Should you replace the bearing alone, or opt for a bearing repair kit?
  • How to sell and manage difficult bearing replacement jobs, reduce installation times and costly comebacks
  • How to deal with corrosion buildup between the bearing, hub, and knuckle
Reducing Cycle Time: How to Maximize Your Shop’s Potential
Sponsored by U-POL
Date: July 14, 2022

Cycle time is just one component in the measurement of key-to-key time, which most collision repair shops monitor to maintain a healthy business. Even though the measurement of cycle time does not officially begin until the necessary parts and repair materials are in technicians’ hands, this critical distinction in your process is irrelevant to the consumer. Whatever can be done to shorten the time it takes to repair and return a vehicle is critical to achieving high customer satisfaction rates and maximizing throughput, so your business operates as smoothly as possible.

In this 60-minute session, we will explore:

  • Potential bottlenecks that can slow down the repair process
  • Ways to increase throughput and reduce cycle time
  • Time and energy savings advantages of combining key U-POL products in the filling and priming stages of repair
Service Advisors: Customer Satisfaction Starts With Communication
Sponsored by AAPEX
Date: June 28, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Your first encounter with a customer is a lasting one – are your service advisors’ communication skills up to the task? We’ll outline the top tips to ensure that every conversation on the phone, in person and via text helps set the appointment, confirm the service request, complete the payment, and confirm any follow-up service requirements.